Companies like Amazon use CRM (Customer Relationship Management) to improve customer satisfaction and achieve long-term growth.
Do you think this is something only big companies can do?
Companies like Amazon use CRM (Customer Relationship Management) to improve customer satisfaction and achieve long-term growth. But here's the thing — small businesses can benefit from it too.
Even a small shop can leverage CRM to increase repeat customers and handle customer interactions more efficiently, even with limited resources.
